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What sets your skincare products apart from others in the market?

Our skincare offerings exclusively feature brands that are cruelty-free certified. This means none of the products or ingredients have been tested on animals. We are committed to promoting ethical beauty practices without compromising the well-being of animals.

What does "cruelty-free" mean in the context of skincare products?

"Cruelty-free" refers to products and practices that do not involve testing on animals. Specifically, in the context of skincare and beauty products, a cruelty-free label indicates that neither the final product nor its individual ingredients were tested on animals during any stage of the production process. This commitment to cruelty-free practices ensures that the development and testing of these products prioritize ethical and humane treatment of animals, aligning with the values of consumers who seek to make ethical and responsible choices in their skincare and beauty purchases. Look for official cruelty-free certifications from reputable organizations to verify a product's commitment to cruelty-free standards.

Can I be confident that all the brands you carry are truly cruelty-free?

Absolutely! We take great care to curate a selection of brands that are officially certified as cruelty-free by Peta or Leaping Bunny. Our commitment to ethical sourcing ensures that you can shop with confidence, knowing that no animals were harmed in the making of the products we offer.

Are your products cruelty-free and vegan?

Absolutely! We are committed to cruelty-free practices and offer a range of vegan skincare options. None of our products or ingredients are tested on animals.

How can I determine which products are best for my skin concerns?

We understand that everyone's skin is unique. You can use our online skin quiz or contact our customer support team for personalized recommendations. Our experts are here to guide you in selecting the most suitable products for your specific skin concerns.

Are your cruelty-free products suitable for all skin types?

Yes, just like any other skincare products, our cruelty-free offerings cater to various skin types. Whether you have dry, oily, combination, or sensitive skin, our selection includes products that address a wide range of skin concerns, all while adhering to cruelty-free principles.

Can I return a product?

Yes, we offer a hassle-free return policy. If a product doesn't meet your expectations, you can return it within 14 calendar days of purchase for a full refund or exchange. Please refer to our Refund policy for more details.

How do I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the shipping carrier's site to monitor the status and location of your package.

Are your products safe for use during pregnancy or while breastfeeding?

While many of our products are safe for use during pregnancy and breastfeeding, we recommend consulting with your healthcare provider before introducing new skincare products into your routine to ensure they align with your unique circumstances.

What steps should I follow in a basic skincare routine?

We recommend a simple routine: cleanse, tone, treat, moisturize, and protect. However, individual needs vary. Visit our Skincare Guide for detailed recommendations and tips on creating a personalized routine.

How can I stay updated on your latest products and promotions?

To stay in the loop, subscribe to our newsletter and follow us on social media This way, you'll be the first to know about new cruelty-free product launches, exclusive promotions, and receive valuable insights into ethical and cruelty-free skincare practices

How long does it take for orders to be delivered?

Shipments within Attica and to major urban centers are delivered in 2 to 5 working days, while for the rest of Greece from 3 to 6 working days.

Once your order is shipped, you'll receive a confirmation email with a tracking number to monitor the progress of your cruelty-free skincare products.

What are the shipping costs and how are they determined?

Shipping within Greece

Free shipping:  For purchases of €35 or more, you are not charged with shipping.

Shipping charges: For purchases below €35, you will be charged €3.50 for shipping throughout Greece.

Delivery times: Shipments within Attica and to major urban centers are delivered in 2 to 5 working days, while for the rest of Greece from 3 to 6 working days.

Shiping to Cyprus

Free shipping: For purchases of €150 or more, you are not charged with shipping

Shipping charges: For purchases below €150, you will be charged €15 shipping costs for express shipping or €10 for standard shipping.

Delivery times: Shipping to Cyprus usually takes between 6 to 8 working days for express shipping or between 8 to 12 working days for standard shipping.

The courier company we work with is SPEEDEX.

How can use the gift card

In order to use the gift card in the online store, you must enter the unique gift card code in the corresponding field of the shopping cart. Coupon balance can be spent on more than one order.